One of the often heard concerns about the use of social media by business is “How do I know its working?”.
A very valid concern as the traditional web analytics methods can only really measure activity on your own website.
However there are now a wide variety of new tools and services available to allow companies and [...]
Do you have important pages on your website which have a high bounce rate and low conversion rate?
Avinash Kaushik explored the likely reasons for this in a recent blog post and gave a simple formula for improvement:
1. Have a clear understanding of what the purpose of that page is and
2a. a clearer understanding of what [...]
With the shift of marketing budgets towards online activities, more and more companies are adding collecting visitor data, using technologies such as Google Analytics.
However a recent survey in eMarketer reports that while 79% of companies are capturing data, only 30% are then using that data to improve the perfromance of their internet marketing and website!
This [...]
Web Analytics are vital for any business as they provide a window into your web site to examine how well it is doing its job.
Every business should have a goal for its web site. It should define what actions you want visitors to your site to take - Complete a form, buy something, sign up for the newsletter [...]
Its simple question that reveals a lot about a business and their internet presence.
Most enterprises can provide a ’soft’ or qualititive answer – ‘we want sales enquiries and we know we get quite a few from the web site”.
However far fewer have established targets or success criteria – “we aim for an average of 10 leads [...]