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Andy Wooles, LinkedIn

Managing Negative Reviews

One of the ‘joys’ of social networking, Web 2.0 and the internet today is that people are sharing their opinions about products and services all the time.

When researching a purchase, most people will look for reviews and testimonials to add some ‘colour’ to the supplier’s own information. A good supplier understands this and will encourage clients [...]

What’s your reputation like, online?

Most companies will defend their reputation, through the courts if necessary, as it is a key asset of their business. And a poor reputation is certainly a major liability!

But do you regularly check your online reputation? When was the last time you ‘Googled’ your company name or URL?

With the rapid growth of blogs, social networking sites, [...]